TERMS & CONDITIONS for members & participants

Terms and Conditions
 
Agreement between user and DreamProCONNECT.com and HomeServicesLink outlined below this section.  PLEASE READ.

Welcome to DreamProCONNECT.com.  The DreamProCONNECT.com website (the "Site") is comprised of various web pages operated by The Dream Pros ("Dream Pros"). DreamProCONNECT.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of DreamProCONNECT.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.


Participants PLEASE READ: By participatingi in the Dream Pro CONNECT program and/or by requesting a connection be made, I understand that I am voluntarily and of my own free will, authorizing Dream Pro CONNECT to connect the requests I make to one of their participating contractors or merchants to then contact me for the purpose of helping me achieve the goal I have indicated to Dream Pro CONNECT.


I understand that I am under no obligation to use any contractor, merchant or service provider referred and if I elect to utilize the services of the referred contractor, service provider or merchant, I understand that I do so of my own free will, and indemnify and hold harmless  The Dream Pros, llc, Home Services Link, llc, its affiliates, officers, agents and employees from any damage, losses or liability which may result from my choosing to use the services of a referred contractor, service provider or merchant. 


CLIENT SATISFACTION:  If I am not happy with the services of any contractor, service provider or merchant referred for any reason at any time, I understand that I may contact Dream Pro CONNECT to then refer another contractor, service provider or merchant whenever possible.

 
DreamProConnect.com as an E-commerce Site

The purpose of our site is to provide free access of quality contractors, merchants and service providers to consumers needing the products and services they offer. We sell ad space to merchants contractors and service providers in the categories of their business offerings so that the may receive free leads from visiting consumers.

Privacy

Your use of DreamProCONNECT.com is subject to Dream Pros’ Privacy Policy. 

The Dream Pros are committed to keeping all data secure and private.  By submitting information about goals and dreams, the user understands that this information will be shared with the merchant or vendor only when the user authorizes, or in the event they request, the merchant or vendor may be selected on their behalf.  






The user understands that the merchants, vendors and companies referred to help them achieve their dreams and goals are separate from the Dream Pros, and the Dream Pros cannot be held liable in any way for the actions or lack of actions by any of these referred parties. The Dream Pros have set up a 5-star rating system so that any concerns over service and product delivery are quickly addressed and reported.  

All dream and goal information is kept confidential with the Dream Pros. The Dream Pros are committed to a NO SPAM policy and therefore, will not sell lists, data, emails, or contact information of the users, without the user's expressed written consent which is also required on each dream or goal they submit.  We seek to send informative and useful suggestions and announcements to our users periodically but not  annoyingly.  We provide an easy opt-out solution anytime a client does not want to continue to receive updates, tips and new services pertaining to how users can achieve their goals and dreams faster, easier and for less money.


The Dream Pros operate their shopping cart and site securely and have obtained an SSL Certificate for secure payment processing.  Users may contact the Dream Pros at privacy@thedreampros.com anytime there are any questions, comments, suggestions, or challenges that arise.   

 
Electronic Communications

Visiting DreamProCONNECT.com or sending emails to Dream Pros constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Dream Pros is not responsible for third party access to your account that results from theft or misappropriation of your account. Dream Pros and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
 
Dream Pros does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use DreamProCONNECT.com only with permission of a parent or guardian.

 
Cancellation/Refund Policy

Advertisers may cancel their ad at any time. While there is no charge to the advertiser for being on the DreamProConnect.com website, there is a one-time ad placement fee solely to cover the cost of the ad design and programming placement on the website in their selected category(ies). Therefore the advertiser will quality for a full refund if they cancel any time prior to the ad has been designed. The advertiser will be entitled to a full refund if they cancel prior to ad design within 30 days of the sale date. They will be entitled to a 50% refund if they cancel after the ad has been designed and forwarded to them for approval, but prior to the ad being published/programmed on the website under their selected categories. The advertiser will not be entitled to any refund after they have approved the ad design, and the ad has been published/programmed on the website under their selected categories, however, the advertiser may cancel without refund and request that their ad be removed from the site which will be done within 30 days.

 
Links to third party sites/Third party services

DreamProCONNECT.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Dream Pros and Dream Pros is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Dream Pros is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Dream Pros of the site or any association with its operators.
 
Certain services made available via DreamProCONNECT.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the DreamProCONNECT.com domain, you hereby acknowledge and consent that Dream Pros may share such information and data with any third party with whom Dream Pros has a contractual relationship to provide the requested product, service or functionality on behalf of DreamProCONNECT.com users and customers.
 
No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use DreamProCONNECT.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Dream Pros that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Dream Pros or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
 
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Dream Pros content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Dream Pros and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Dream Pros or our licensors except as expressly authorized by these Terms.
 
International Users

The Service is controlled, operated and administered by Dream Pros from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Dream Pros Content accessed through DreamProCONNECT.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
 
Indemnification

You agree to indemnify, defend and hold harmless Dream Pros, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Dream Pros reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Dream Pros in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE DREAM PROS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
 
THE DREAM PROS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE DREAM PROS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT OR CONTRACTOR'S ABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DREAM PROS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE DREAM PROS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
 
Termination/access restriction

Dream Pros reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Ohio and you hereby consent to the exclusive jurisdiction and venue of courts in Ohio in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

 You agree that no joint venture, partnership, employment, or agency relationship exists between you and Dream Pros as a result of this agreement or use of the Site. Dream Pros‘ performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Dream Pros‘ right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Dream Pros with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
 
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Dream Pros with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Dream Pros with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
 
Changes to Terms

Dream Pros reserves the right, in its sole discretion, to change the Terms under which DreamProCONNECT.com is offered. The most current version of the Terms will supersede all previous versions. Dream Pros encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Dream Pros welcomes your questions or comments regarding the Terms:

 
The Dream Pros,  12157 Maple Drive, Loveland, Ohio 45140

 Email Address: info@thedreampros.com

 Telephone number: 513 766-3808


Terms and Conditions published as of February 1, 2014

 

PLEASE READ:  Additional terms and conditions effective as of October 1, 2013 regarding Home Services Link and Dream Pro CONNECT users. which may be periodically updated. 


TERMS & CONDITIONS

This Web site is offered to you, and/or the referred entity, conditioned on your, and/or the referred entity’s acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the "Terms and Conditions"). Your, or the referred entity’s use of this Web site constitutes your, or the referred entity’s agreement to all such terms, conditions, and notices in effect at such time.

Referred entity can be any person who visits our site, is referred to us on behalf of a member, or any person who decides to participate in the HomeServicesLink, Dream Pro CONNECT, Dream Dollars and The Dream Pros programs.

If you, or the referred entity have any questions regarding these Terms & Conditions, you, or the referred entity may contact us at www.HomeServicesLink or at  Dream Pro CONNECT.com. We may amend these Terms & Conditions at any time. These Terms & Conditions were last updated on 2/22/2014.

1. SERVICES.  At HomeServicesLink and Dream Pro CONNECT, our mission is to make your, or the referred entity’s experience a positive one. Upon entering your, or the referred entity’s information and the request for which you, or the referred entity would like a service, we will have a service professional(s) in your, or the referred entity’s area who may be interested in fulfilling your, or the referred entity’s service request contact you, or the referred entity. However, we do not guarantee that we will be able to match your, or the referred entity’s service needs with a service professional or that there are service professionals in your and/or the referred entity’s area that either are capable or willing to complete your, or the referred entity’s service needs. Although we take certain steps to examine the credentials of our listed service professionals, we make no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that he or she may perform for you, or the referred entity if you, or the referred entity elect to retain their services. HomeServicesLink and/or Dream Pro CONNECT does not endorse services of any particular service professional.

It is entirely up to you, or the referred entity to enter into a direct contract or otherwise reach agreement with a service professional, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. The service professionals are not employees or agents of HomeServicesLink and/or Dream Pro CONNECT, nor is HomeServicesLink and/or Dream Pro CONNECT an agent of the service professionals. HomeServicesLink and/or Dream Pro CONNECT does not perform, and is not responsible for, any of the services requested by you, or the referred entity in your, or the referred entity’s service request. Your, or the referred entity’s rights under contracts you, or the referred entity enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should you, or the referred entity have a dispute with any service professional, you, or the referred entity must address such dispute with the service professional directly, AND YOU, OR THE REFERRED ENTITY HEREBY AGREE TO RELEASE HOMESERVICESLINK AND/OR DREAM PRO CONNECT (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS SUCH AS A PRODUCT MANUFACTURER OR SUPPLIER) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOU, OR THE REFERRED ENTITY’S DEALINGS WITH SERVICE PROFESSIONALS.

2. RESOLUTION PROCESS AND LIMITED SERVICE GUARANTEE. While we cannot guarantee the work performed by a referred service professional, and while we have no obligation to you, or the referred entity with regard to your, or the referred entity’s relationship with a service professional, HomeServicesLink and/or Dream Pro CONNECT will try and assist you, or the referred entity in resolving any workmanship problems that may arise in the course of a home improvement repair or maintenance project and which may be the fault of a service professional who you, or the referred entity learned about through the HomeServicesLink and/or Dream Pro CONNECT service. Although we have no such obligation, we may, upon your, or the referred entity’s request, provide limited assistance in resolving disputes between you, or the referred entity and a service professional. Your, or the referred entity must participate and use good faith efforts to resolve problems. If, in its sole discretion, HomeServicesLink and/or Dream Pro CONNECT determines that you, or the referred entity have not participated and cooperated in good faith in the resolution process, HomeServicesLink and/or Dream Pro CONNECT may terminate such assistance. Such limited assistance in no way nullifies the release and indemnification described in these Terms & Conditions.

3. INFORMATION YOU, OR THE REFERRED ENTITY PROVIDE TO US. Upon using the HomeServicesLink and/or Dream Pro CONNECT services, you, or the referred entity will be prompted to disclose certain information about yourself, and/or the referred entity, and your and/or the referred entity’s service requirements. Some of this information will be sent to service professionals who will need this information to respond to you, or the referred entity or to other persons or entities in connection with our business. By providing this information to us, or by submitting a service request, you, or the referred entity are requesting, and you, or the referred entity expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail or other reasonable means, at any of your, or the referred entity’s contact numbers or addresses, even if you, or the referred entity are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the services set forth on our site, to reasonably address matters pertaining to your, or the referred entity’s account or for other purposes reasonably related to your, or the referred entity’s service request and our business, including marketing related emails. For complete details on our use of your, or the referred entity’s information, please see our privacy statement. You, or the referred entity agree that by completing a service request, you, or the referred entity are entering into a business relationship with HomeServicesLink and/or Dream Pro CONNECT and its partners and thus agree to be contacted by HomeServicesLink and/or Dream Pro CONNECT and/or its partners. You, or the referred entity promise that all information you, or the referred entity provide will be accurate, current and truthful to the best of your, or the referred entity’s knowledge. If you, or the referred entity provide any information that is untrue, not current or incomplete, or HomeServicesLink and/or Dream Pro CONNECT has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, HomeServicesLink and/or Dream Pro CONNECT has the right to refuse any current or future use of the HomeServicesLink and/or Dream Pro CONNECT services (or any portion thereof) by you, or the referred entity.

4. USE OF HOMESERVICESLINK AND/OR DREAM PRO CONNECT SERVICES. You, or the referred entity acknowledge and agree that your, or the referred entity’s use of the HomeServicesLink and/or Dream Pro CONNECT service is for your, or the referred entity’s personal use and not for any commercial or advertising purposes. You, or the referred entity agree that all of the content and information posted on the HomeServicesLink and/or Dream Pro CONNECT Web site is the sole and exclusive property of HomeServicesLink and/or Dream Pro CONNECT, and that you, or the referred entity have no right to reproduce, post, publish, or otherwise use such information other than for your, or the referred entity’s personal use relating to your, or the referred entity’s service request. You, or the referred entity acknowledge that a violation of the foregoing could result in significant damages, and you, or the referred entity agree that you, or the referred entity are liable to HomeServicesLink and/or Dream Pro CONNECT for any such damages, and will indemnify HomeServicesLink and/or Dream Pro CONNECT in the event of any third party claims against HomeServicesLink and/or Dream Pro CONNECT based on or arising from your, or the referred entity’s violation of the foregoing. We reserve the right to revoke your, or the referred entity’s access to the HomeServicesLink and/or Dream Pro CONNECT web site and services at any time. All information about service professionalճ is confidential and for your, or the referred entity’s personal use only. If it is determined or suspected by HomeServicesLink and/or Dream Pro CONNECT in its sole discretion that you, or the referred entity are misusing or attempting to misuse or circumvent the HomeServicesLink and/or Dream Pro CONNECT services or system, or are using or attempting to use them for any inappropriate, non-personal, or commercial purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, HomeServicesLink and/or Dream Pro CONNECT reserves the right, in its sole discretion, to immediately terminate your, or the referred entity’s access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO HOMESERVICESLINK AND/OR DREAM PRO CONNECT AND ITS SERVICE PROFESSIONAL PARTNERS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU, OR THE REFERRED ENTITY KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE'S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU, OR THE REFERRED ENTITY AGREE TO FULLY INDEMNIFY AND BE LIABLE TO HOMESERVICELINK AND EACH HOMESERVICELINK SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $11,000 TO EACH OF HOMESERVICESLINK AND/OR DREAM PRO CONNECT AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU, OR THE REFERRED ENTITY ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.

5. NOTICE SPECIFIC TO DOCUMENTS AND INFORMATION AVAILABLE ON THIS WEB SITE. Permission to use documents (such as press releases, datasheets, content, informational items and FAQs) from the HomeServicesLink and/or Dream Pro CONNECT server ("Server") is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your, or the referred entity’s informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of HomeServicesLink and/or Dream Pro CONNECT. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout, of the HomeServicesLink and/or Dream Pro CONNECT web site or any other HomeServicesLink and/or Dream Pro CONNECT owned, operated, licensed or controlled site. Elements of HomeServicesLink and/or Dream Pro CONNECT web sites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any HomeServicesLink and/or Dream Pro CONNECT web site may be copied or retransmitted unless expressly permitted by HomeServicesLink and/or Dream Pro CONNECT. HOMESERVICESLINK AND/OR DREAM PRO CONNECT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. HOMESERVICESLINK AND/OR DREAM PRO CONNECT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE HOMESERVICESLINK AND/OR DREAM PRO CONNECT WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. HOMESERVICESLINK AND/OR DREAM PRO CONNECT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

6. LINKS TO THIRD PARTY SITES. The links in the HomeServicesLink and/or Dream Pro CONNECT web site will let you, or the referred entity leave the HomeServicesLink and/or Dream Pro CONNECT web site. The linked sites are not under the control of HomeServicesLink and/or Dream Pro CONNECT and HomeServicesLink and/or Dream Pro CONNECT is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. HomeServicesLink and/or Dream Pro CONNECT is not responsible for web casting or any other form of transmission received from any linked site. HomeServicesLink and/or Dream Pro CONNECT is providing these links to you, or the referred entity only as a convenience, and the inclusion of any link does not imply endorsement by HomeServicesLink and/or Dream Pro CONNECT of the site.

7. SERVICE PROFESSIONAL PRESCREENING PROCEDURES AND DISCLAIMERS. HomeServicesLink and/or Dream Pro CONNECT uses the following criteria as part of its registration enrollment process ("registration") for new service professionals applying for membership in our network: Licensing - HomeServicesLink and/or Dream Pro CONNECT confirms at the time of a service professionals registration, that a prospective new member has all applicable required state-level trade licensing. Certain states may require state-level licensing for projects above specified dollar amounts. We recommend you, or the referred entity confirm these licensing requirements with the business and the applicable state and local licensing authorities. In some states, licensing may be required by the county or local authority in which the work is being performed. We recommend you, or the referred entity confirm these licensing requirements before proceeding with your, or the referred entity’s project. Larger projects often require the use of sub-contractors for specific types of work (for example, a kitchen remodel may require an electrician or plumber). We recommend you, or the referred entity verify that all the subcontractors doing work on your, or the referred entity’s project carry the appropriate licensing. Given the unique nature of California licensing, HomeServicesLink and/or Dream Pro CONNECT relies on representations of service professionals that are using a California General building contracting license to cover home improvement tasks, that such service professionals are performing more than one task as defined and required by California licensing rules.

We always recommend that you, or the referred entity ask the business to provide you, or the referred entity with a copy of their license. Insurance/Bonding - Where relevant, HomeServicesLink and/or Dream Pro CONNECT confirms general liability insurance coverage or bonding information presented by member service professionals in their application at the time of their registration with HomeServicesLink and/or Dream Pro CONNECT. HomeServicesLink and/or Dream Pro CONNECT confirms such coverage via the service professionals insurance agent. HomeServicesLink and/or Dream Pro CONNECT does not confirm general liability coverage for certain categories of service professionals where such coverage is deemed not relevant, including but not limited to: Appraisers; Architects; Engineers; Consultants; Pre-Manufactured Cabinet Makers; Organizers;

Permit Services; Disability Planners; Alarm System Monitors; Toxic Materials; Toxic Material Testing. Sex Offender Search - Please note that only a fingerprint match can guarantee an accurate match for a sex offender search. We recommend that you, or the referred entity check the applicable state sex offender website for any individual that will be performing work in your, or the referred entity’s home.

Identity Verification (Reverse Phone Lookup) - We conduct a reverse business phone lookup to confirm that the phone number provided matches the phone listing for the business. Verify Customer References - When available, HomeServicesLink and/or Dream Pro CONNECT requests and contacts previous customer references provided by the business to solicit performance feedback from consumers with whom the service professional has worked.

NOTE: Member service professional information confirmed at the time of application as described above may change or expire over time; while HomeServicesLink and/or Dream Pro CONNECT attempts to maintain accurate and up-to-date information, and confirms changes when notified, we perform screening solely at the time the member applies for membership in the HomeServicesLink and/or Dream Pro CONNECT network, and therefore, we cannot guarantee that application and screening information is accurate. Therefore, we recommend that before working with a service professional you, or the referred entity verify that information presented in the service professional's application is still current and/or acceptable to you, or the referred entity.

The above procedures may change from time to time at the sole discretion of HomeServicesLink and/or Dream Pro CONNECT. HomeServicesLink and/or Dream Pro CONNECT believes that it uses commercially reasonable methods to check these matters but does not make any representations or warranties that members are appropriately licensed, free of significant state-level civil legal judgments, or carry appropriate general liability insurance or bonding at the time of registration, during the period they are members, or thereafter. As circumstances can change daily, HomeServicesLink and/or Dream Pro CONNECT advises consumers to check these matters for themselves especially at future dates. HomeServicesLink and/or Dream Pro CONNECT does not represent or warrant that the information received from state, provincial or other government agencies or from third party sources is accurate, error free, or that it is up to date or updated at the time that HomeServicesLink and/or Dream Pro CONNECT checks such information. Most agencies have periodic update cycles or schedules and this information is not updated on a real-time basis by such agencies and third party sources.

DISCLAIMER: HOMESERVICESLINK AND/OR DREAM PRO CONNECT EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE SCREENING PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE SCREENING PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.

8. INDEMNIFICATION. YOU, OR THE REFERRED ENTITY AGREE TO INDEMNIFY HOMESERVICESLINK AND/OR DREAM PRO CONNECT, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY'S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOU, OR THE REFERRED ENTITY’S USE OF THE HOMESERVICESLINK AND/OR DREAM PRO CONNECT SERVICES OR IN CONNECTION WITH THE HOMESERVICESLINK AND/OR DREAM PRO CONNECT WEB SITE OR YOU, OR THE REFERRED ENTITY’S VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOU, OR THE REFERRED ENTITY’S VIOLATION OF ANY RIGHTS OF A THIRD PARTY.

9. GENERAL PROVISIONS. You, or the referred entity acknowledge and agree that the HomeServicesLink and/or Dream Pro CONNECT services are provided to you, or the referred entity on an "AS IS" basis without any warranty whatsoever, and your, or the referred entity’s sole and exclusive remedy, and HomeServicesLink and/or Dream Pro CONNECT’s sole obligation to you, or the referred entity or any third party for any claim arising out of your, or the referred entity’s use of the HomeServicesLink and/or Dream Pro CONNECT services or the HomeServicesLink and/or Dream Pro CONNECT web site, is that you, or the referred entity are free to discontinue your, or the referred entity’s use of the HomeServicesLink and/or Dream Pro CONNECT services or the HomeServicesLink and/or Dream Pro CONNECT web site at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, HOMESERVICESLINK AND/OR DREAM PRO CONNECT EXPRESSLY DISCLAIMS ANY IMPLIED

WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU, OR THE REFERRED ENTITY AGREE THAT HOMESERVICESLINK AND/OR DREAM PRO CONNECT SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF HOMESERVICESLINK AND/OR DREAM PRO CONNECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE

EXCLUSIONS MAY NOT APPLY TO YOU, OR THE REFERRED ENTITY. The Terms and Conditions will inure to the benefit of HomeServicesLink and/or Dream Pro CONNECT’s successors, assigns and licensees. If any provision of these Terms and Conditions shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of HomeServicesLink and/or Dream Pro CONNECT to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You, or the referred entity agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the HomeServicesLink and/or Dream Pro CONNECT services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect. These Terms and Conditions are governed by the laws of the State of Ohio as such laws are applied to agreements entered into and to be performed entirely in the State of Ohio and between Ohio residents. You, or the referred entity agree to submit to jurisdiction in Ohio and that any claim arising under these Terms and Conditions will be brought solely in a court in Hamilton County, Ohio.10. OUT OF NETWORK REFERRALS. In the event that HomeServicesLink and/or Dream Pro CONNECT is unable to match you, or the referred entity with a service professional that is a member of the HomeServicesLink and/or Dream Pro CONNECT network, the referred Contractor will not have the Home Services Link emblem on the advertising site, and/or a referring concierge will notify the member /user that the referred contractor is an Out of Network provider.